Last Updated: March 14, 2025
i7fiber (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, share, and protect your data when you visit our website (the “Site”) and use our services.
1. Information We Collect
When you use our Site or services, we may collect the following types of information:
1.1 Personal Contact Information
This includes your name, email address, phone number, shipping address, and billing address.
1.2 Account Information
If you create an account, we collect your username, email address, and password.
1.3 Demographic Information
This includes your country/region, language preferences, and product interests.
1.4 Technical Information
We may collect data such as your IP address, browser type, device type, operating system, and browsing behavior on our Site.
1.5 Transaction Information
If you make a purchase, we collect details such as the items ordered, payment method (excluding full card details), and order history.
1.6 Communication Records
We may keep records of your communications with us, including emails, live chats, and customer support interactions.
2. How We Use Your Information
We use your data for the following purposes:
- To process orders and provide the products and services you request.
- To improve our services by analyzing customer behavior and preferences.
- To communicate with you, including sending order updates, promotional offers, and service-related messages.
- To enhance security, prevent fraud, and comply with legal obligations.
- To personalize your experience, including targeted marketing and product recommendations.
3. How We Share Your Information
We do not sell your personal data. However, we may share information with:
- Third-party service providers (such as payment processors, logistics partners, and marketing agencies) to fulfill orders and provide services.
- Legal authorities if required by law or to protect our rights.
- Business partners for promotional collaborations, but only with your consent.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site.
4.1 What Are Cookies?
Cookies are small text files stored on your device that help us recognize you and improve your browsing experience.
4.2 How We Use Cookies
- Essential Cookies: Required for the Site to function properly.
- Analytics Cookies: Help us analyze traffic and user behavior.
- Marketing Cookies: Used for personalized ads and promotions.
4.3 Managing Cookies
You can manage or disable cookies in your browser settings. However, disabling certain cookies may affect website functionality.
5. Data Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission is 100% secure, and we encourage you to use strong passwords and protect your login credentials.
6. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction: You can request access to or correction of your personal data.
- Deletion: You can request that we delete your information, subject to legal requirements.
- Marketing Preferences: You can opt out of promotional emails at any time.
7. Changes to This Policy
We may update this Privacy & Cookie Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.
8. Contact Us
If you have any questions about this policy or your personal data, please contact us at:
📧 Email: [email protected]
📞 Phone: +86 199 4757 5316